Jan 28, 2020
-Sam is on the island of Manhattan teaching a Jamf class
-He also has an update to the issues affecting him since upgrading to Catalina, including the loss of iCloud reminders.
-Besides blocking Catalina with Addigy and other MDM solutions, ignoring Catalina in Software Update is a good addition: sudo softwareupdate —ignore “macOS Catalina”
-Sam describes frustrations when attempting to set up voice recognition using “Hey Siri” on his HomePod
-Making a push through Addigy is a focus Sam Is trying to make a priority in 2020
-A bug in Safari with Addigy is properly displaying APNs Push Certificate expiration dates. Other browsers work as expected.
-Joe has had success with clients using secure passwords with the strong password feature in Safari
-Follow up to Joe’s SIM hacking issue with his client - the department that handles issues with porting at Verizon is the Unauthorized Port Team
-A client that Sam parted ways with had decided to fight his final bill so a mutually agreed upon number
-Sam decided to add verbiage to his MSP that ensures his company is always involved in the decision making for technology related purchases
-A big thank you to Richard Wingfield and Justin Esgar for solid advice in Sam updating his MSP agreement
-New billing practices, additional details, and per user/per device pricing are some of the changes and updates that are being planned out
-The next trick is to find the time to implement all of these changes