May 15, 2018
-This week we are proud to be sponsored by FLEXdesk, an offering from our friends at Rooted Consulting. FLEXdesk - Help Desk support that grows with you
Topics:
-Sam starts the show by discussing a recent rate increase he is introducing
-Jerry discusses timing of rate hikes
-While on the topic, Sam shares a story about tough negotiations with a particular client
-After an announcement from CrashPlan ending PROe Server for Mac, Jerry has to take steps to keep his server up and running for clients using Parallels and Ubuntu
-A brief talk about storing data in the cloud and FUD (Fear Uncertainty and Doubt)
-"All my data is gone" - Sam recalls a story where a client fiddled with equipment and caused a minor scare for herself
-After replacing macOS Server with a Synology, Sam gets the dreaded ticket to report that items are missing. The story turns to an issue of illegal characters in filenames. An old favorite called A Better Finder Rename is brought in to do mass renames on the server.
-The Synology discussion prompts Jerry to talk about types of drives used, including WD Reds and Seagate IronWolf.
-DAS PSA from Jerry about Drobo units and a run of bad power supplies
-Sam brings up a great blog discussion about APFS snapshots at the setup assistant thanks to a tip from Arek Dreyer https://smithjw.me/2018/04/23/APFS-Snapshots-Setup-Assistant/