Oct 30, 2018
Topics:
-We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO
-Joe has a correction from listener Justen Wattenberger in the way he pronounces and writes Mojave
-In Joe’s latest feature request corner, he wants to see shared favorites. Sam would like shared contacts.
-Joe quizzes us on the domain 1e100.net (hint: it is owned by Google)
-Sam addresses the rumors about how he spends his CCP per diem and where he sleeps at night
-Weldon gives us the scoop about his business and how it involves MSP clients as well as an Apple Authorized Training Partner
-Weldon begins a conversation about how to onboard new employees and the team shares their thoughts
-One of the methods that Sam used was to have the new hire document your steps so he/she learns how to create documentation and you get to critique the way they create notes
-Joe has a client that he respects that gave him good unsolicited feedback on his new hire. She became a barometer and may be a future method for vetting potential new employees
-Weldon compares that to a situation where he was brought on board to help vet a new educator being brought into his son’s school
-Sam has a bone to pick with Joe about a new client referral that he cannot shake
-On the topic of referrals, Weldon talks about his good business relationship with Amy McKnight and the team at The Mac Spa
-Joe asks Weldon about his decision to go all in on MSP and how difficult it was at times to say no to potential business
-After heavy experience with companies like Microsoft and Cisco, Weldon realized he was the only one on his team that could handle certain tasks. So it made him sharpen his focus on things that he and his entire team could be awesome at.
-A big congratulations to Weldon for his successful presentation with Randy Saeks at JNUC 2018!
-ACEs Conference is back for 2019! It will be held in Kansas
City, MO June 4-6. Visit http://acesconf.com/ccp/ for special pricing for CCP
listeners.
