Preview Mode Links will not work in preview mode

Command Control Power • Apple Tech Support & Business Talk

Apr 12, 2016

Recorded in April 5, 2016

We are sponsored this week by Gruntwork by Mac-MSP. Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 
Find out more at - and tell them CCP sent you.


-Joe’s discusses his new audio worklflow. Products he mnentioned:
Soundboard - Ambrosia Software
Audio Hijack -  by Rogue Amoeba

- "The internet series of tubes" - Senator Ted Stevens

PSIMAc Office - Photo by Judy Ciacci

PSIMAc Office - Photo by Judy Ciacci

- Joe discusses using Panic Software Status Board 2.0 in his office. He uses Deliveries by JuneCloud as one of his featured panels. Reminds Jerry of Geektool







- Jerry shares his story of a client who attempted to contact Gmail and reached SmartSnake who was providing support from New Dehli, India. 





- Sam recounts a personal story of his wife losing keys and the Tile app and hardware assisting in locating the lost keys.


- Joe discusses replacing a time capsule that is having an issue. What to do when Time Capsule blinks amber reporting "the device might be overheating" when it's under warranty and full of client data.

- Joe chats a bit more about Contact syncing woes and "watching another beachball".

- Discussions turns to  commonly used firewalls SonicWall, ZyXel and WatchGuard among the the favorites

- Jerry shares a travel tip and recommends Tripmode at for monitoring your mobile data consumption.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.
Thanks to all our Contributors: JD Strong - Strong Solutions
Daniel Escobar - Proactechs, Luis Giraldo- MonkeyBox