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Command Control Power Apple Tech Support & Business Talk

Apr 13, 2021

Topics:

  • Sam talks about how efficient the MFA set up on 1Password is.

  • When clients are prepared with their 1Password vault it makes it a lot easier for the group to do their jobs.

  • Creating a vault with client data can be very helpful.

  • Does anyone create separate vaults for each of their clients?

  • 1Password is...


Apr 6, 2021

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Topics:

  • What exactly is technical debt?

  • Jerry has two pretty big professional clients who have accumulated quite a bit of technical debt.

  • Spending money on important things will save you the trouble of dealing with it later.

  • The group talks about...


Mar 30, 2021

Topics:

  • This week we are joined once again by Armin Briegel of scriptingosx.com and the author of “macOS Terminal and Shell”
  • Armin speaks about his personal pandemic experience with work and family.

  • The group speaks about the differences in how different countries are handling the pandemic. They have extended...


Mar 23, 2021

Topics:

  • Jerry brings up clients that you need to be more up front with billing for your time so there is no confusion that can lead to an unpaid bill.

  • He talks about one particular client that has aging hardware/software and they are scrambling for support. He tries to set expectations early.

  • That rings a familiar...


Mar 16, 2021

Topics:

  • Joe performed a fully remote project with a client where he had to help extend their Eero network into their outdoor garage studio all through email.

  • He works on a similar project for another client who gives him hard time about billing and the story ends with a surprising twist.

  • The group talks about the...