Dec 28, 2021
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
Dec 21, 2021
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
Dec 14, 2021
Topics:
-Joe had some audio troubles. Could it be that he spilled water on his own computer?-Jerry is tied of the “How did we do?” surveys for phone support.
-A Thanksgiving recap.
-Will Joe get a puppy?
-During Thanksgiving dinner, Jerry had to clarify that the FBI were not providing free Wi-Fi.
-Tech support for...
Dec 7, 2021
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Topics:
-Jerry encounters a personal situation with a client and Joe recalls similar situations, even remotely.-Does this photo look like an electrical outlet or two USB ports?
-Joe has a heck of a day involving QuickBooks support.
-Unbelievably, after...
Nov 30, 2021
Topics:
-After conversing with some old friends, Sam hears of the crazy concept of ending your workday at 5 or 6PM.-Sam feels like he may be reaching a breaking point of work/life balance being tipped too far over.
-He talks about Craig Cohen at HCS who starts his day at 6 AM and leaves his laptop at the office at the...