May 16, 2017
Topics:
Patreon sponsorship is changing
Jerry comes up with a new way for the show to raise money
Our next live show will be at ACEs 2017
Joe has some follow up about Circle with Disney
A discussion brews about virtual & live answering services:
Call Ruby
Sam proctored the Support Essentials exam for Joe & his employees. How did they all do?
We learn even more about Joe's extensive staff
Sam describes an odd permissions issue with Microsoft Office 2016 and an SMB share on macOS Server
Joe has seen some issues with Sophos Home that have affected his client's web browsing experiences
Some follow up for Sam who had strange DNS entries on his computer
Jerry had recent interactions with the always supportive staff at Carbon Copy Cloner
Synology had an issue recently with DSM Update that caused issues for some of their NAS devices
An unfortunate miscommunication caused a mixup for one of Sam's clients
Remote support isn't all its cracked up to be, as Joe reminds us
Elevation Lab created the Battery Pro, a combo iPhone & Apple Watch charger
Thanks to all of our Patrons!
