May 14, 2019
-Sam discusses the work/life balance when he’s on the road
-Jerry describes being in “BusyCal Hell” with a small medical office. Joe & Sam weigh in with their thoughts
-As Jerry describes this situation as a hornet’s nest, it reminds Joe of Apple Knowledge Base Article HT201657 where they describe sync services “as if it were a swarm of bees”.
-Jerry reminds us of how BusyCal/BusyMac has changed hands some time ago
-The former “IT guy”. Trust is large part of our relationships and Sam spins a yarn about how that trust was completely broken with a new client relationship.
-An episode of Command Control Power wouldn’t be complete without a gripe from Joe. Safari suggestions is his latest target.
-In some truly amazing sleuthing, Joe shares a client story where he diagnosed an issue with a Mac going dark at seemingly random moments. From afar, he appears to have correctly pointed towards a multitude of magnets that the customer wears. He also recounts a similar story from episodes of the past where he diagnosed an issue with lighting and solar powered keyboards.
-Jerry shares a PSA about Startup Security Utility on Mac computers with a T2 chip: https://support.apple.com/en-us/HT208198
-Joe has real time follow up! While recording the show, he heard back from the magnetized client who confirms that he was right on the money with his diagnosis.