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Command Control Power • Apple Tech Support & Business Talk

Oct 29, 2019



This week Command Control Power is joined by  Adam Engst of the TidBITS Content Network: . The TidBITS Content Network provides professionally written, edited, and illustrated tips and articles that its members can use to update their blogs, create a vibrant social media presence, and power email newsletters that people will actually read.

TidBITS Content Network:


Adam C. Engst is the publisher of TidBITS, one of the oldest and most-respected Internet-based newsletters, distributed weekly to tens of thousands of readers. He has written numerous technical books, including the best-selling Internet Starter Kit series, and many magazine articles - thanks to Contributing Editor positions at MacUser, MacWEEK, and Macworld. His innovations include the creation of the first advertising program to support an Internet publication in 1992, the first flat-rate accounts for graphical Internet access in 1993 (with Northwest Nexus for Internet Starter Kit for Macintosh), and the highly successful Take Control electronic book series. In addition, he has collaborated on several Internet educational videos and has appeared on a variety of internationally broadcast television and radio programs. His indefatigable support of the Macintosh community and commitment to helping individuals has resulted in numerous awards and recognition at the highest levels. In the annual MDJ Power 25 survey of industry insiders, he ranked as the second (2000)third (20012002), fourth (2003), fifth (2004), and third (2005/2006) most influential person in the Macintosh industry. He has also been included on the MacTech 25 list of influential people in the Macintosh technical community for both 2006 and 2007, and he was named one of MacDirectory's top ten visionaries. And how many industry figures can boast of being turned into an action figure?

-Jumping right in to the Catalina & iOS 13 discussion, Joe & Adam discuss their advice for not upgrading early

-Data loss??  Missing emails?? These are huge bugs that seem to out in the wild now that Catalina has been released

-Check out the TidBITS article: Six Reasons Why iOS 13 and Catalina Are So Buggy (

-Joe has some follow up about the client that upgraded on his own

-The Group talks about walking the fine line between fear mongering and good advice

-Both Joe & Jerry discuss their methods of alerting customers about Catalina

-Voice Control is a feature of Catalina that Adam says could be very helpful for those that could benefit from it

-In today’s “bozo client corner”, Joe wanted to find out if Jerry had any clients that proceeded with upgrades on their own.

-Adam talks of the point of view he tries to put across to the reader since fear is not a good motivator

-As Adam watches someone force quitting all apps on his iPhone, he offers some friendly advice on why that should not be a regular practice.  Here is a TidBITS article from 2017 that describes the tech behind it:

-Jerry has a troubling client story with personal data and not only offers good advice but also considers an opportunity for another revenue stream

-Invitation to our listeners to share their “traffic stop moments”