Feb 25, 2020
Topics:
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-Joe happens to be in his office for a change yet Sam is recording at 65+ MPH
-As Sam is using AirPods to record, they discuss the naming convention behind AirPods Pro
-Joe has a mail migration to handle for a client and is sad to discover POP mailboxes in the mix
-Local mailboxes create a need to migrate to a mail server using a mail client. Both Joe & Sam prefer Outlook over Apple Mail for this purpose.
-Curve balls in a project like mail migrations always make billable time a challenge
-This calls to mind a recent proposal that Sam presented to a new client, only to find that they had additional devices that he didn’t account for
-As Sam looks to increase monthly revenue, he is focusing on additional services like JumpCloud & Backupify.
-One of Sam’s clients decides to openly risk data loss when presented with cloud backup options in Backupify.
-This same client recently had a migration from a local file server to Google Drive and even with a planning meeting involved, still came up with surprises and workflow changes that made the process an ongoing challenge
-Joe recalls a story of hanging up on a client after being disrespectfully addressed
-“They’re not jerks. They’re just stupid!”
-Respect in a working relationship is an absolute necessity
-Sometimes you should not take on a new client if you see red flags
-A benefit of “co-opetition” is warning each other about difficult clients
-Joe has been performing a number of migrations to Dropbox lately
-Sam has a question for Joe & fellow consultants when choosing cloud storage services if a client has a product that already has that functionality
-“Failure mode observations” by Joe. Could this be another corner?