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Command Control Power • Apple Tech Support & Business Talk

Mar 31, 2020


-Jerry talks of how business has slowed down for him since all of the recent events have occurred

-Joe has been busy setting up remote access for corporate clients and he hasn’t felt an impact as of yet

-Sam starts to broach the subject of maintaining security on home computers

-One of Sam’s client laid off 95% of their workforce 

-Projects have been put on hold

-How long will the shelter in place for the New York area last?

-An office move that Sam had referenced in the last episode is still going to move forward under special circumstances.  An HCS tech will arrive on site when nobody else is in the office in order to connect equipment.

-Jerry has retail clients that are cutting prices due to the times

-Could we learn something from retailers slashing prices?

-Jerry reminds us that we are relying on supplies from other countries like China, which could cause delays even if we do want to start projects.

-Sam ordered a new MacBook Air

-Simply asking is an approach that Joe says could speak a discussion for moving on work

-Jerry inquires about “Sam’s buddy” with the restaurant, who is surviving with curb side pick ups and delivery

-One of Jerry’s clients receives a very well done phishing scam that does a redirect through Microsoft One Drive.  Thankfully they caught it in time.  Jerry was surprised as to how casual the compromised vendor was about it.

-As the topic of newsletter and reaching out comes back up, Joe has some thoughts of dark web scanning and phishing tests.  Sam has some ideas of reaching out just with information as opposed to a marketing pitch, followed up by individual calls to the client.

-Some of our fellow consultants like Michael Thomsen of Origin 84 and Tim Nyberg of The Mac Guys have contributed to the show with some of their ideas for contacting clients