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Command Control Power • Apple Tech Support & Business Talk

Apr 21, 2020


-Chad Keith of Atlas Solutions joins the show 

-Chad originally called his company “Behind The Mac” but decided to change the name to work well with Apple Business Manager and the Apple Consultants Network

-A listener since the early days of the show, he shares how moved to a monthly services model and hearing fellow consultants was very encouraging.

-At one time, Apple had run a ‘Behind the Mac’ ad campaign:

-Chad discusses how it did not take much convincing for most of his clients to move to the MSP model, explaining how the even keeled billing approach appealed to them.

-Calculating monthly pricing for new clients can be difficult and needs ongoing attention

-Having mentors that have been through this is key to developing a plan for pricing

-With clients reaching out, defining a point of contact will help streamline requests

-In the current climate, Chad discusses how his business has been affected with support and travel

-He also talks about how local businesses and communities are affected by COVID-19

-If you haven’t seen John Krasinski’s “Some Good News” broadcasts, you are missing out:

-Joe shares some ideas for contactless food distribution

-Jerry goes to get pizza dough for the family and quickly changes his mind after seeing the conditions

-A short discussion brews about the loans available from the Small Business Association:

-The healthcare industry has changed through all of this and technology has been making more possible while keeping our healthcare workers safer

-Chad Keith has a podcast of his own called “Overcoming Average”

-Link Tree is where Chad has all his available contact and social media information: