Aug 3, 2021
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Topics:
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Jerry recently took the Addigy Certified Expert training
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Text Sniper is an incredibly useful tool that is like OCR for your screen: https://www.textsniper.app.
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Jerry uses it during a presentation to capture text for notes.
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Addigy integrating Splashtop is a welcome addition to their feature set for remote support.
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Joe tells a funny story about Outlook reminders in his latest peeves corner.
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He prefers first party because he likes to know Apple’s solution first and know the ins and outs.
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The group discusses Mail issues.
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Western Digital MyCloud Drive isn’t our favorite choice for customers.
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We have to choose the right equipment or software for our clients based on what is right for them but also what we can support well.
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Sam shares a funny story about trying to talk to a tech person at Staples.
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Should the group start a show where they go to local stores and ask tech questions?
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Joe talks about the times before he was an Apple consultant and shares the story about how he found out about the Apple Consultants Network.
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Is Sam Neo from the Matrix?
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The crew talks about older, unreliable software like Retrospect
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Jerry has an internet recovery issue with a local Mac mini acting as a content cache