May 30, 2023
-What is a sin-eater?
-Jerry talked about which level of Microsoft to move to from Rackspace.
-He used Emailchemy to convert the data.
-Dealing with customers that purchase the wrong hardware to save a buck.
-What to do when you have additional storage needs with Microsoft accounts. Jerry finds out.
-After an automated Synology alert, Jerry finds out that a client moved and unplugged it without a proper shutdown.
-Sam & Joe differ on their Amazon return experience at Whole Foods.
-UPS Store experiences are another level of customer service.