Oct 29, 2024
In this episode of Command Control Power, the hosts discuss leveraging Addigy to replicate some features of Watchman Monitoring, particularly focusing on business efficiency. Jerry initiates the topic by sharing his experience of transitioning from Watchman to Addigy due to development and costs. He highlights the useful features of Addigy, such as disk space alerts, and its Zendesk integration, while also acknowledging the development effort required to fully replace Watchman's reporting and alerting capabilities. The conversation includes a brief discussion on alternative tools like Malwarebytes. Additionally, the hosts reflect on client management challenges, specifically in dealing with tech support scams and rogue banking interactions. They close with a note on experimenting with social media marketing for new client acquisition.
00:00 Introduction and Episode Overview
00:05 Exploring Addigy and Watchman Monitoring
00:59 Jerry's Experience with Watchman Monitoring
02:15 Support Menu and Deployment
04:01 Evaluating Watchman Monitoring Features
04:29 Transitioning from Watchman to Addigy
04:50 Addigy Integration and Alternatives
11:59 PC Management Solutions
17:43 Reporting and Visualization Tools
30:31 Virtual Happy Hour Begins
30:42 Client's Printer Troubles
32:04 Remote Access Issues
32:56 Bank Troubles and Security Concerns
41:34 Keyboard and Mouse Mysteries
45:05 Marketing Experiment Results
49:28 Concluding Thoughts and Patreon Plug