Jul 7, 2020
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Topics:
-Jerry gets a real kick out of Joe’s texts of frustration with clients.
-Joe’s patience is tried with a client simply unable to deal with passwords. It’s a remote session that would have taken down the best of us.
-Jerry has a password story of his own that caused Apple to lock the account.
-In Sam’s early career, he accidentally forwarded a negative email about a client…to that same client. Jerry has a similar story from his past.
-HCS had recently picked up a new client from another consultancy. During a conference call with a vendor, the sales engineer decided to open up and bad mouth the consultancy after just meeting on the phone.
-Jerry has a Dropbox story where terabytes of data were attempting to be synced over a poor internet connection.
-After one of Joe’s clients went down a road of potential concern working with someone claiming to be Norton and providing private information, he decided to investigate. As it turns out, it was a legitimate service from Norton called LifeLock.
-It does bring up a conversation about the validity and safety of using services like LifeLock.
-Somehow we end talking about maps…
