Feb 23, 2021
This week we welcome back Ryan Grimes, President of My IT Indy. https://myitindy.com/
Ryan speaks about how his business has changed since he was first on the show in 2014 (Episode 43)
Who consults the consultant?
The group speaks about UniFi and notification issues.
Ryan discusses a story about dealing with a client that went silent, and what he learned from it.
Ryan also shares his personal experience with COVID, and how it affected his personal and business life.
One of Ryan’s ex-clients was phished after ending the business relationship.
The group talks about the problems small business owners face.
Joe brings up the security issues that clients often have which leads to a more in depth discussion about cybersecurity.
Clients will often zone out on important topics. Sometimes it takes the “cool” features to get buy-in.
Collaborating with others in our industry can create benefits for us all.
“Be excellent to each other and don’t be a butthead.”