Feb 23, 2021
Topics:
This week we welcome back Ryan Grimes, President of My IT Indy. https://myitindy.com/
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Ryan speaks about how his business has changed since he was first on the show in 2014 (Episode 43)
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Who consults the consultant?
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The group speaks about UniFi and notification issues.
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Ryan discusses a story about dealing with a client that went silent, and what he learned from it.
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Ryan also shares his personal experience with COVID, and how it affected his personal and business life.
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One of Ryan’s ex-clients was phished after ending the business relationship.
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The group talks about the problems small business owners face.
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Joe brings up the security issues that clients often have which leads to a more in depth discussion about cybersecurity.
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Clients will often zone out on important topics. Sometimes it takes the “cool” features to get buy-in.
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Collaborating with others in our industry can create benefits for us all.
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“Be excellent to each other and don’t be a butthead.”