Apr 28, 2020
Topics:
-There is a lull that Joe sees over the last two weeks so he explores an option to offer Watchman Monitoring for his clients free of charge
-Jerry goes in depth into his strategy and changes in his process with tools like Watchman Monitoring
-Another idea was to change the name of his service, originally called...
Apr 21, 2020
Topics:
-Chad Keith of Atlas
Solutions joins the show 
-Chad originally called his company “Behind The Mac” but decided to change the name to work well with Apple Business Manager and the Apple Consultants Network
-A listener since the early days of the show, he shares how moved to a monthly services model and...
Apr 14, 2020
-Jerry starts a roundtable discussion about accessing remote computers using TeamViewer
-MDM has some answers but not everything is automated: https://community.teamviewer.com/t5/Knowledge-Base/How-to-control-a-Mac-running-macOS-10-14-or-higher/ta-p/44699
-Joe talks about burning technical capital when working with a...
Apr 7, 2020
Topics:
-Sam was on a Zoom conference with family and it could only be described as mayhem
-Jerry has a gripe about LinkedIn
-Command+Q and remote sessions
-Support call experience surveys set Jerry off
-Take out precautions as well as any other outside contact is discussed
-Joe wanted to know if Sam received...