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Command Control Power • Apple Tech Support & Business Talk

Nov 27, 2013

Recorded live on November 26, 2013

Follow Up:

Joe installed Knock app last week and noticed that it moved itself from the ~/Downloads folder to the /Applications folder without needing to authenticate despite being logged into a standard user account. Joe checked permissions on /Applications and found that the folder...

Nov 21, 2013

Recorded live on November 19, 2013


- Day 392: the Mac mini held hostage

- Apple Configurator insight/anecdote from Jerry; 20 device limit syncing to MacBook Air

- cleaning the dyld cache and font cache

OnyXCocktailCleanMyMacTechTool ProDiskWarriormemtest with 7 loops, Disk Utility's verify disk, 

Nov 19, 2013

Recorded on November 5, 2013


- RackSpace offers Exchange hosting, mail hosting, managed SharePoint hosting

- public cloud vs. private cloud vs. hybrid

- "Fanatical Support" and the Fanatical Straightjacket award ceremony

- O'Fixies, the internal support "bar" at RackSpace HQ

- OpenStack, partnership with NASA;...

Nov 13, 2013

Recorded live November 5, 2013


- Apple Configurator and the issue with Find My iPad and Activation Lock

- using Apple Configurator in combination with a cloud-based MDM solution; e.g. AirWatch with AirWatch app

- LinkedIn proxying emails using its LinkedIn Intro service; see also

- MTC vs. MTC+: MTC focuses...

Nov 5, 2013

Recorded live on October 29, 2013


- Clients upgrading to Mavericks, and then asking for help

- Jerry's medical practice client finds out MacPractice is not yet Mavericks compatible

- Joe's clients encounter trouble with Juniper VPN and SoftRAID

- Sam's client encounters problems with Zimbra, VPN Tracker