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Command Control Power • Apple Tech Support & Business Talk

Dec 27, 2022

Joe, Jerry & Sam give their end of year thoughts as we approach the start of 2023. Happy Holidays everyone!


Dec 20, 2022

Topics:

-We recollect the OnForce days with the Apple Consultants Network.

-Jerry has some follow up after his recent lightning strike. He has a heck of a time getting the replacement modem to operate at the proper speeds.

-It speaks to the larger issues of declining quality of technical support.

-One of Jerry’s older...


Dec 13, 2022

Topics:

-There are some downsides to push clients to recommended upgrades & services. Their expectations are high and anything that goes wrong is on you.

-Should we put our efforts more into gaining new clients than encouraging clients to make changes?

-Some clients aren’t worth pushing additional services to.

-Sam...


Dec 6, 2022

Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.