Dec 27, 2013
What do I do?
Recorded live on December 17, 2013
- forward emails to help desk, ticket shows original email sender as Requester
- using help desk for calls, scheduling requests, and tasks
- continue using email for quick questions
- formal "discovery" process for...
Dec 18, 2013
Recorded live on December 10, 2013
- special guest Ryan Powell of iLifestyle Consulting discusses some cloud-hosted apps he uses to help run his consulting practice
- looking at the per seat recurring/subscription pricing models of cloud software as a predictable cost of doing business
- Wufoo for...