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Command Control Power Apple Tech Support & Business Talk

May 17, 2022


-This week we welcome back Jason Dettbarn. Founder and CEO of Addigy

-There has been a 50% growth in the MSP sector and they are banking on this sector.

-We talk Apple Business Essentials and it’s coexisting with a third party MDM like Addigy.

-This is also contributing to fixing the foundational changes...

May 10, 2022


-Jerry is dealing with what appears to be a case of identity theft. 

-Joe comes up with a trivia question based on chatter on Slack. Where is the physical serial number on the current iMac computers?

-Depot repairs on a personal iMac didn’t work out too well for Jerry. 

-Joe is trying to get details on...

May 3, 2022

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Apr 26, 2022


-Joe is tired of being the help desk when Tim is out. 

-Sam has dreams about removing himself from the help desk ticket queue. 

-Sam’s new hire is working out well. 

-Developing guides for common user tasks has been tremendously helpful for Sam. 

-TextExpander is an invaluable tool that we all use. Joe has...

Apr 19, 2022


-Sam’s daughter lost her wallet but there was no AirTag or Tile used. 

-Joe talks about Chipolo, a third party vendor that works with the FindMy infrastructure. 

-Sam has a gripe about people that can’t read through an entire email. 

-One of Joe’s clients had a display issue that seemed to persist after a...