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Command Control Power Apple Tech Support & Business Talk

May 17, 2022

Topics:

-This week we welcome back Jason Dettbarn. Founder and CEO of Addigy

-There has been a 50% growth in the MSP sector and they are banking on this sector.

-We talk Apple Business Essentials and it’s coexisting with a third party MDM like Addigy.

-This is also contributing to fixing the foundational changes...


May 10, 2022

Topics:

-Jerry is dealing with what appears to be a case of identity theft. 

-Joe comes up with a trivia question based on chatter on Slack. Where is the physical serial number on the current iMac computers?

-Depot repairs on a personal iMac didn’t work out too well for Jerry. 

-Joe is trying to get details on...


May 3, 2022

Thank you to our VIP sponsors!

Topics:

This week on Command Control Power, we are featuring a patron only show for our supporters. If you are already subscribed on Patreon, you will find this show in your private podcast feed. To sign up and get instant access to special features like this one and several other...


Apr 26, 2022

Topics:

-Joe is tired of being the help desk when Tim is out. 

-Sam has dreams about removing himself from the help desk ticket queue. 

-Sam’s new hire is working out well. 

-Developing guides for common user tasks has been tremendously helpful for Sam. 

-TextExpander is an invaluable tool that we all use. Joe has...


Apr 19, 2022

Topics:

-Sam’s daughter lost her wallet but there was no AirTag or Tile used. 

-Joe talks about Chipolo, a third party vendor that works with the FindMy infrastructure. 

-Sam has a gripe about people that can’t read through an entire email. 

-One of Joe’s clients had a display issue that seemed to persist after a...