Apr 28, 2014
Recorded live April 22, 2014
Sponsored by Smile. Check out PDFPen for Mac, iPad, and iPhone – our go-to PDF editor. Add annotations, edit text, even script annotations using AppleScript. Visit smilesoftware.com/restart for more information.
- Jerry's Heartbleed email response and password changing...
Nov 19, 2013
Recorded on November 5, 2013
- RackSpace offers Exchange hosting, mail hosting, managed SharePoint hosting
- public cloud vs. private cloud vs. hybrid
- "Fanatical Support" and the Fanatical Straightjacket award ceremony
- O'Fixies, the internal support "bar" at RackSpace HQ
- OpenStack, partnership with NASA;...
Aug 21, 2013
Joe, Jerry, and Sam are joined by Allen Hancock of The Orchard Solutions and Watchman Monitoring to discuss Allen's "hybrid" Managed Services model. Allen offers a "Personal Support" option including unlimited quick phone calls and emails for $25/month per person.
- Sam discusses some of the stresses associated...