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Command Control Power • Apple Tech Support & Business Talk

Dec 31, 2019

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Dec 24, 2019


-A merry crimble to everyone!

-Jerry calls Sam Scrooge McDuck

-Alrhough timing is tough, Sam has to let an employee go

-A topic that is born out of this experience is “offboarding”

-Joe has some experience in this arena. He talks about some of the logistics and difficulties that comes with that. 


Dec 17, 2019


-Joe has some follow up about the HEViC files wreaking havoc and his photo screensaver.  After changing the screensaver, the files are no longer taking up a lot of space

-Sam & Jerry both use the Brooklyn screensaver from Github:

-Jerry wants to know what the guys are...

Dec 10, 2019


-The crew does an Addigy check up to see where they stand with managed clients 

 -Joe brands his Addigy restart scripts after the show and it’s a top rated download!

-Jerry & Joe consider adding snarky comments to their messages to users 

-Joe talks more about his fancy scripts like rebuilding the spotlight...

Dec 3, 2019


-Joe joins the crowd in the cloud 

-The biggest issue affecting Joe in his move to the cloud is “van-width”

-An unexpected issue was dealing with his Dropbox data. Joe's PSA: Symlinks in Dropbox = no bueno.  It just got stuck "checking for changes" for days on end. Found a relevant link: “stuck on...