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Command Control Power • Apple Tech Support & Business Talk

Sep 7, 2021

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

Jul 6, 2021

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-A family approaches Jerry about retrieving data from a Mac SE. The story has some depth to it outside of the technical. 
-Jerry gets an assist with the Emu, which behaves exactly like a real disk drive, requiring no special software or drivers:

Jan 28, 2020


-Sam is on the island of Manhattan teaching a Jamf class

-He also has an update to the issues affecting him since upgrading to Catalina, including the loss of iCloud reminders.

-Besides blocking Catalina with Addigy and other MDM solutions, ignoring Catalina in Software Update is a good addition: sudo...

Dec 17, 2019


-Joe has some follow up about the HEViC files wreaking havoc and his photo screensaver.  After changing the screensaver, the files are no longer taking up a lot of space

-Sam & Jerry both use the Brooklyn screensaver from Github:

-Jerry wants to know what the guys are...

Nov 19, 2019


-Sam is off to an undisclosed location in Alaska

-As Jerry complains about Sam’s darkened contact photo, Joe talks custom contact photos

-Jerry has a head smack moment as he too, is affected by the certificates expiring for Apple’s macOS installers. Here are direct download links for macOS installers with...