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Command Control Power • Apple Tech Support & Business Talk

Feb 7, 2023

Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.


Jan 31, 2023

Topics:

-Jerry focuses on backups and talks about Backblaze B2 and the backup data format.

-Copying/pasting has been problematic for Jerry. Joe suggests looking at third party clipboard management tools.

-Odd characters in file names are still a thing.

-Joe talks about the MacPaw Foundation and their support of...


Jan 24, 2023

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Topics:

-Sam took some time off to travel to Portugal.

-How do you handle reaching out to an employee when they are on vacation and need to be contacted?

-Sam was frustrated at what he considered a simple direction to an employee.


Jan 17, 2023

Topics:

-Galing, Galing! Jerry has a frustrating time dealing with outsourced technical support.

-Sam shared experiences with Microsoft where they always want a phone call, even though you select email as a preferred method of contact.

-Sam finally has a big moment for Addigy Live Desktop where Splashtop struggled...


Jan 10, 2023

Apple Consultants Network members Joe Saponare, Sam Valencia and Jerry Zigmont discuss working with Apple technology and clients in their consulting practices. Technical challenges and client relationships are freely shared in this weekly podcast.