Apr 26, 2022
-Joe is tired of being the help desk when Tim is out.
-Sam has dreams about removing himself from the help desk ticket queue.
-Sam’s new hire is working out well.
-Developing guides for common user tasks has been tremendously helpful for Sam.
-TextExpander is an invaluable tool that we all use. Joe has...
Apr 19, 2022
-Sam’s daughter lost her wallet but there was no AirTag or Tile used.
-Joe talks about Chipolo, a third party vendor that works with the FindMy infrastructure.
-Sam has a gripe about people that can’t read through an entire email.
-One of Joe’s clients had a display issue that seemed to persist after a...
Apr 12, 2022
-Jerry expresses his frustration with clients at times.
-He also has difficulty chasing down customers who sign up for MSP service and do not make the time to install all of their tools.
-A good old previously mentioned marketing tool is placing a sticker on network equipment that is branded with your company...
Apr 5, 2022
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