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Command Control Power • Apple Tech Support & Business Talk

Apr 28, 2014

Recorded live April 22, 2014

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- Jerry's Heartbleed email response and password changing...

Nov 19, 2013

Recorded on November 5, 2013


- RackSpace offers Exchange hosting, mail hosting, managed SharePoint hosting

- public cloud vs. private cloud vs. hybrid

- "Fanatical Support" and the Fanatical Straightjacket award ceremony

- O'Fixies, the internal support "bar" at RackSpace HQ

- OpenStack, partnership with NASA;...

Aug 21, 2013

Joe, Jerry, and Sam are joined by Allen Hancock of The Orchard Solutions and Watchman Monitoring to discuss Allen's "hybrid" Managed Services model.  Allen offers a "Personal Support" option including unlimited quick phone calls and emails for $25/month per person.


- Sam discusses some of the stresses associated...