Mar 30, 2021
Armin speaks about his personal pandemic experience with work and family.
The group speaks about the differences in how different countries are handling the pandemic. They have extended...
Mar 23, 2021
Jerry brings up clients that you need to be more up front with billing for your time so there is no confusion that can lead to an unpaid bill.
He talks about one particular client that has aging hardware/software and they are scrambling for support. He tries to set expectations early.
That rings a familiar...
Mar 16, 2021
Joe performed a fully remote project with a client where he had to help extend their Eero network into their outdoor garage studio all through email.
He works on a similar project for another client who gives him hard time about billing and the story ends with a surprising twist.
The group talks about the...
Mar 9, 2021
All roads lead to automated support…
Someone tried to hustle Jerry and he exacts revenge.
Scammers get scammed.
Is the warrantee on your car expiring?
Jerry felt like a hero after fixing a client’s difficult 2013 mac. Hint, it had to do with /private/tmp
Should we officially not recommend hardware...
Mar 2, 2021
Special Thanks to our friends:
Happy 400th episode!….2 episodes late.
Joe dropped his iPhone 11 Pro Max. He ends up replacing it with a new iPhone 12 pro which leads into a group discussion about iPhone repairs and carriers
He talks about the difficulties he had and the...