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Command Control Power • Apple Tech Support & Business Talk

May 9, 2023


-Sam saw an unexpected message on his iPhone, instructing him to share his screen with AppleCare.

-A client reached out to Joe about their Synology beeping. The story went south quickly but hats off to RAID recovery from Synology.

-MSP customers don’t reach out even when network or...

May 2, 2023

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-Archiving/Deleting in Apple Mail is inconsistent.

-Jerry has been seeing issues on multiple computers when upgrading from macOS Ventura 13.2.1 to 13.3.1. Reinstalling the OS still creates data issues.

-“That’s a lot of nanas to deal...

Nov 29, 2022


-As a tree on Jerry’s property gets hit by lightning, he ends up down a rabbit hole of technical troubleshooting. 

-He goes through various replacement equipment and testing. Two products he recommends:
Coaxial surge protector
Ethernet surge protector

-He quickly finds that even basic things like turning...

Nov 23, 2021


-Jerry finds a great deal with AT&T where you can turn in an older iPhone, only to find that it’s not so great. 

-To top it off, the iPhone he returns gets “lost” in the mail.

-1Password recently released a very welcomed new feature to share credentials with users, even if they do not have a 1Password...

Dec 22, 2020


-PsiMac and MacWorks joined forces for a Wi-Fi job. Sam was feeling very left out. 

-UniFi and Eero and go to equipment for Wi-Fi jobs. 

-Jerry & Joe go into detail about the job in an aging house with some wireless challenges.

-Using UniFi on this job, Joe talks about adjusting wireless uplink settings in the...