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Command Control Power Apple Tech Support & Business Talk


Mar 19, 2019

Topics:

-Sam has a frustrating story about working with a VoIP provider he shares a long relationship with.  An issue with the client’s quality of service on their phones goes into a 2 year sago with an annoying fix in the end.
 
-To add some humor to his stories, Sam shares a very funny story about a late night visit from a user in need.
 
-Not a show goes by without Joe sharing an annoyance of a feature or lack thereof.  In this case, he discusses “pop over” functionality in Messages.  Sam gives a tip back to Joe.
 
-A tip that Sam just learned is that he can charge his iPhone from his iPad Pro using the USB-C to lighting cable.  There are a variety of features of the USB-C ports as explained here: https://support.apple.com/en-us/HT209186
 
-Sam is now solar powered (well, his home is)!
 
-The FaceTime bug, now fixed, has Joe thinking big picture with regards to security.
 
-If you are going to cover your camera with tape, at least make sure it’s not clear tape.
 
-In his off time, Joe sits in his camper and ponders about security.  So he has some theories on malware.
 
-Sam decides to bring up a rather embarrassing story of how he missed the obvious
 
-As Joe & Sam start to go down the road of managing a team, one point that Sam brings up is the way mistakes are made.  Joe goes back and forth about holding employees accountable and making excuses for them.
 
-Making mistakes with employees often cannot be reversed
 
-Managing the employee relationship is extremely difficult to get right, as Sam and Joe both have realized over the years