Apr 25, 2023
-Jerry & Joe talk about their monthly MSP offerings and the services it includes.
-Jerry uses Square for automated credit card payments and invoices.
-Joe talks about competing on quality as opposed to pricing.
-Offering a lower starting point without important services can put both you and the customer in a bad position.
-How do you handle consultants in your area that offer extremely low rates?
-The hosts speak to the benefits of monthly fees.
-Priority scheduling and unattended remote support are big selling points for Joe’s plan.
-We spoke with Tim Pearson on Patreon Episode 471 to discuss some great tips on managed services pricing.
-One of Jerry’s clients uses a Remote Desktop tool called NuoRDS.
-Jerry was able to remotely assist a customer while in an Uber in Belgium.
-The tool that Jerry uses to manage scheduled restarts is called Power Manager.