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Command Control Power • Apple Tech Support & Business Talk


Jul 12, 2022

Thank you to our VIP sponsors!

An extended water cooler chat with Jerry, Sam, and Joe, discussing issues facing new ACN members, featuring tips from seasoned pros.

 

FOLLOWUP:

- Gary Hustwit, director of the Helvetica and Objectified documentaries tweeted that the correct pronunciation of Helvetica Neue is "noya"

- Command-Control-power "Have you tried restarting?" first generation shirts funded!

TOPICS:

- hybrid Managed Services offerings; Joe's "Tech Checkup", Sam's "Wellness Visits"; Jerry's offering periodic monthly maintenance to check backups, check disks, run updates; discounted rate when paying for six or twelve months in advance

- the advantages of sporting an Apple logo onsite and in public; whether or not to advertise on your car; great sources for logo merchandise aside from the ACN-direct options: ZuseQueensboro

- Apple Professional Services; operating as an arm of Apple; how to get involved with APS? face time with Apple, building a reputation over time

- Francois Daumard, formerly heading up Mobile Technology Competency at Apple in the Apple Consultants Network, left Apple a couple of weeks ago to join Fiberlink, sellers of MaaS360, a cloud-based Mobile Device Management (MDM) solution

- Apple Remote Desktop frustrations; Jerry coins a phrase for dealing with the black screen of doom: "cleaning the windshield"

MEMORABLE LINES:

"There's just these big black chunks of blocks and you have to open up a new Finder window and drag it around to have it clean the windshield." – Jerry

MENTIONS:

- Passenger